Level Active, LLC (“us”, “we”, or “our”) operates the www.levelactive.co website and a Mobile Program (hereinafter collectively referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use the Service and the choices you have associated with that data.
Level Active, LLC uses your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.levelactive.co
Service
Service is the www.levelactive.co website operated by Level Active, LLC or the Mobile Program (defined below).
Personal Data
Personal Data is data about an individual who can be identified from those data or inferred from review of the data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically and is either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small files stored on your device, whether a computer, mobile device, or other internet connected device.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. Level Active, LLC may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using Level Active, LLC’s Service and is the subject of Personal Data.
Level Active, LLC collects several different types of information for various purposes to provide and improve the Service to you.
Personal Data
While using the Service, Level Active, LLC may ask you to provide it with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address;
First name and last name;
Phone number;
Address, State, Province, ZIP/Postal code, City; Purchase and promotion participation information;
Geolocation data;
and Cookies and Usage Data.
Level Active, LLC may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from it by following the unsubscribe link or instructions provided in any email Level Active, LLC sends or by contacting it.
Tracking Cookies Data
Level Active, LLC uses cookies and other tracking technologies to track the activity on its Service and Level Active, LLC holds certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze the Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.
Examples of Cookies Level Active, LLC uses or may use:
Session Cookies. Session Cookies to operate its Service.
Preference Cookies. Preference Cookies to remember your preferences and various settings.
Security Cookies. Security Cookies for security purposes.
Usage Data
Level Active, LLC may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
Level Active, LLC may use and store information about your location (“Location Data”). Level Active, LLC uses this data to provide features of the Service, to improve and customize the Service. You may enable or disable location services when you use the Service at any time through your device settings.
Level Active, LLC uses the collected data for various purposes, including:
To provide and maintain its Service;
To notify you about changes to its Service;
To allow you to participate in interactive features of its Service when you choose to do so;
To provide customer support;
To gather analysis or valuable information so that Level Active, LLC can improve its Service;
To monitor the usage of its Service;
To detect, prevent and address technical issues;
To provide to third-parties, with or without compensation; and
To provide you with news, special offers and general information about other goods, services and events which Level Active, LLC offers that are similar to those that you already purchased or enquired about, unless you opted not to receive such information
If you are from the European Economic Area (EEA), Level Active, LLC’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data Level Active, LLC collects and the specific context in which Level Active, LLC collects it.
Level Active, LLC may process your Personal Data because:
Level Active, LLC needs to perform a contract with you;
You gave it permission to do so;
The processing of the Personal Data is in its legitimate interest and is not overridden by your rights; or
To comply with the law.
Level Active, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Level Active, LLC will retain and use your Personal Data to the extent necessary to comply with its legal obligations (for example, if Level Active, LLC is required to retain your data to comply with applicable laws), resolve disputes and enforce its legal agreements and policies.
Level Active, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally, but not necessarily, retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or Level Active, LLC is legally obligated to retain this data for longer periods.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to Level Active, LLC, please note that Level Active, LLC transfers the data, including Personal Data, to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Level Active, LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Level Active, LLC is not in the business of selling your information. However, there are times we may share your Personal Data with others and without further notice to you.
Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.
Level Active, LLC may buy or sell businesses or assets. In the event of a sale, merger, reorganization, dissolution, or similar event, Personal Data may be part of the assets Level Active, LLC transfers.
Level Active, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation;
To protect and defend the rights or property of Level Active, LLC;
To prevent or investigate possible wrongdoing in connection with the Service;
To protect the personal safety of users of the Service or the public; or
To protect against legal liability.
The security of your data is important to Level Active, LLC but remember that no method of transmission over the Internet or means of electronic storage is 100% secure. While Level Active, LLC strives to use commercially acceptable means to protect your Personal Data, Level Active, LLC cannot guarantee its absolute security.
Level Active, LLC does not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. The preferences or settings page of your web browser should allow you to enable or disable Do Not Track.
Residents of the European Economic Area (EEA) have certain data protection rights. Level Active, LLC aims to take reasonable steps allowing you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data Level Active, LLC holds about you and if you want it to be removed from its systems, please contact her.
In certain circumstances, you have the following data protection rights:
The right to object. You have the right to object to the processing of your Personal Data.
The right of restriction. You have the right to request that Level Active, LLC restricts the processing of your personal information.
The right to access, update or delete the information Level Active, LLC has on you. Whenever made possible, i.e. if you have an account with such capability, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact Level Active, LLC to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to data portability. You have the right to be provided with a copy of the information Level Active, LLC has on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Level Active, LLC relied on your consent to process your personal information.
Please note that Level Active, LLC may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about its collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If you reside in California, you may have certain rights stemming from the California Consumer Protection Act concerning portions of their Personal Data, Usage Data, Location Data, and Tracking Cookies Data. The applicable portions of this collected data is “CCPA Data.” They include:
The right to know what CCPA Data is collected, the purpose for the collection, whether that CCPA Data is sold, and, if sold information about that sale such as who it was sold to and what CCPA Data was sold;
• To request the deletion of CCPA Data, subject to certain exceptions;
• To opt out of the sale of CCPA Data;
• To not be discriminated against in pricing or otherwise if you elect to enforce any of these rights.
If you wish to opt out of the sale of your CCPA Data or to request its deletion, you must contact us as contact@levelactive.co or call us at <<TOLL FREE>>.
Level Active, LLC may employ third-party companies and individuals to facilitate its Service (“Service Providers”), provide the Service on its behalf, perform Service-related services or assist it in analyzing how its Service is used. These third-parties have access to your Personal Data only to perform these tasks on its behalf and are obligated not to disclose or use it for any other purpose.
Level Active, LLC may use third-party Service Providers to monitor and analyze the use of its Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with may include:
Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
PayPal / Braintree
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Square
Their Privacy Policy can be viewed at https://squareup.com/legal/privacy-no-account
Recharge
Their Privacy Policy can be viewed at https://rechargepayments.com/privacy-policy
This Messaging Program Privacy Policy explains how Level Active collects and uses information about you in relation to its text message marketing program (the “Messaging Service”). We use Attentive to provide the Messaging Service to you. For the purposes of the Messaging Service, Attentive acts as our service provider and data processor of your information.
Collection of Information
We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.
We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.
Use of Information
We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.
Sharing of Information
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
Service Providers. We may share your information with third parties to help us provide the Messaging Service to you.
Legal Requirement and Protection of Attentive and Others. We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
From time to time, we may share aggregate or de-identified information about use of the Messaging Service and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.
Protection of Information
We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.
Retention of Information
We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.
Choices and Controls
Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review our Terms.
Customer Care
If you are experiencing any problems with the Messaging Service, please visit https://support.attentivemobile.com/help/ and submit the form with details about your problem or your request for support, or email support@attentivemobile.com.
Main Privacy Policy
By signing up to receive text messages from us, you also agree to our main Privacy Policy.
The Service may contain links to other sites that are not operated by Level Active, LLC. If you click a third-party link, you will be directed to that third-party’s site. Level Active, LLC strongly advises you to review the Privacy Policy of every site you visit. Level Active, LLC neither has control over nor assumes any responsibility for the content, privacy policies or practices of any third-party sites or services.
Level Active, LLC’s Service does not address anyone under the age of 18 (“Children”). Level Active, LLC does not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided Level Active, LLC with Personal Data, please contact it. If Level Active, LLC becomes aware that it has collected Personal Data from children without verification of parental consent, Level Active, LLC will take steps to remove that information from its servers.
Level Active, LLC reserves the right, at its sole discretion, to modify or replace this Privacy Policy at any time. If a revision is material. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use this Website or the Service after these changes are posted, you agree to the revised policy.
If you have any questions about this Privacy Policy, please contact us:
By email: contact@levelactive.co
